WELCOME TO GIFT & TEAM

Our Services

Operations (Admin & Clients)

Strong admin support that keeps your calendar, inbox, and client onboarding in order.

Socials & Leads

Consistent posting, engagement, and lead follow-up so your brand stays visible and prospects 

never go cold.

SYSTEMS & AUTOMATION

Smart workflows and updates that keep your back end efficient and stress-free.

CLIENT

Real, human support so your customers always feel valued and cared for

How We Work

Think of us as your outsourced back-office team

You Pick a Package.

We offer two types of packages, retainer and one-off (project-based).

The retainer package is best if you need hours of support each day and want consistent help. Think of it as having right-hand support or someone who is readily available to do things with you and for you. It’s perfect for business owners with a busy backend who need VAs that understand their daily flow, manage ongoing tasks like admin, customer support, social media updates, and client onboarding, and keep everything running smoothly.

The one-off package is ideal when you need something done without a long-term commitment. This could be an Inbox Detox & System Setup, a Social Media Content & Engagement Sprint, or a Project Full Support session to clear your workload. It’s perfect when you don’t need VA support all the time but want extra hands during your peak periods or to overcome certain hurdles. You get focused help to get organised, launch something new, or tidy up systems within a set timeframe.

Both options give you trained specialists, flexible support, and reliable communication so you get exactly what you need, when you need it.

We assign your tasks to trained specialists

After you sign up, we look at your task list and assign each one to a VA who is best at that type of work. Your inbox and calendar go to an operations VA who handles admin and client communication.

Your social media scheduling and lead follow-ups go to a growth VA who focuses on visibility and connection-building.

And your automations or membership portal updates go to a systems VA who keeps your backend running smoothly. Each person handles what they do best so every part of your business gets the right attention.

Your hours can be spread across operations, growth, and systems depending on your priorities

You don’t have to stick to one area of support. If this week you want help with inbox management and client onboarding, and next week you need support with social media engagement or CRM workflows, that’s completely fine.

Your hours are flexible and can be moved across admin, growth, or systems depending on what matters most at that moment.

You communicate with one main contact while the team handles the rest

You’ll have one main contact who keeps everything organised and communicates with you directly. They’ll collect your requests, share progress updates, and make sure each task is with the right specialist.

While you only speak to one person, your work is being handled by trained VAs across operations, growth, and systems, all working together to keep your business running smoothly.

PRICING

Ongoing Retainers 

Hire us as your back-office team when you need consistent, steady support every week. We’ll take care of your admin, socials, customers, and systems so your business keeps moving without delays or overwhelm.

LITE SUPPORT

15 hrs/week (~60 hrs/month)

Spread 15 hours a week (3 hours daily for 5 days) according to your order of priorities across:

  • General Admin

  • Inbox Mgt

  • Calendar Mgt

  • Client Care

  • Onboarding

  • Membership Mgt

  • Social Media

  • Engagement

  • Lead Follow-up

  • CRM Updates

  • Automations

  • Workflow Setup

£950/Month

CORE SUPPORT

25 hrs/week (~100 hrs/month)

Spread 15 hours a week (3 hours daily for 5 days) according to your order of priorities across:

  • General Admin

  • Inbox Mgt

  • Calendar Mgt

  • Client Care

  • Onboarding

  • Membership Mgt

  • Social Media

  • Engagement

  • Lead Follow-up

  • CRM Updates

  • Automations

  • Workflow Setup

£2,000/Month

FULL SUPPORT

40 hrs/week (~160 hrs/month)

Spread 15 hours a week (3 hours daily for 5 days) according to your order of priorities across:

  • General Admin

  • Inbox Mgt

  • Calendar Mgt

  • Client Care

  • Onboarding

  • Membership Mgt

  • Social Media

  • Engagement

  • Lead Follow-up

  • CRM Updates

  • Automations

  • Workflow Setup

£2,550/Month

CUsTOM SUPPORT

Custom Pricing (billed based on hours and scope)

  • General Admin

  • Inbox Mgt

  • Calendar Mgt

  • Client Care

  • Onboarding

  • Membership Mgt

  • Social Media

  • Engagement

  • Lead Follow-up

  • CRM Updates

  • Automations

  • Workflow Setup

Billed based on agreed hours

PRICING

Project Support Package

Need something done quickly without long-term commitment? Choose a one-off project package and get fast, focused support to clear the mess, get organised, or launch something new delivered within a set timeline.

Inbox Detox & System Setup

Clear the digital chaos and finally take control of your inbox.

This is for you if…

  • You have 50,000+ unread emails and no folder system.

  • Important messages keep getting lost or ignored.

  • You spend hours searching for the right email instead of working on your business

What we’ll do for you:

  • Sort, organise, and systemise your inbox so only what matters stays visible.

  • Create smart folders, filters, and labels that keep things clean going forward.

  • Respond to pending client or customer emails during the clean-up.

  • Build a simple SOP so anyone on your team can maintain the system.

£399/One Time

Social Media Content & Engagement Sprint

Show up consistently online without the stress of doing it yourself.

This is for you if…

  • You’ve struggled to keep up with posting or engagement.

  • You have content ideas but no time to create or schedule them.

  • Your accounts look inactive and you’re missing out on visibility.

What we’ll do for you:

  • Create and schedule 1 month of social media content (graphics + captions)

  • OR dedicate 1 hour/day (M–F) to audience engagement and connection-building.

  • Optimise and clean up your social profiles so they look professional.

  • Provide a clear content calendar so you know exactly what’s coming next.

£399/Month

PROJECT FULL SUPPORT

Get extra hands when you need them most.

Get extra hands when you need them most.

This is for you if…

  • You’re facing a peak season or launch and need short-term support.

  • You want help with a specific project but don’t need a full-time VA.

  • You’d like to “test drive” our team before committing to a retainer.

What we’ll do for you:

  • Provide 20 hours of focused support tailored to your immediate needs.

  • You choose the priority: admin, systems setup, social media, customer care, or content

  • We assign each task to the right specialist so it’s done quickly and well.

  • Deliver results within an agreed timeline so your project moves forward smoothly.

£399/One Time

CUSTOMER CARE

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