WELCOME TO GIFT & TEAM

Our Services

Operations (Admin & Clients)

Strong admin support that keeps your calendar, inbox, and client onboarding in order.

Socials & Leads

Consistent posting, engagement, and lead follow-up so your brand stays visible and prospects 

never go cold.

SYSTEMS & AUTOMATION

Smart workflows and updates that keep your back end efficient and stress-free.

CLIENT

Real, human support so your customers always feel valued and cared for

How We Work

We support businesses by taking responsibility for specific operational areas, or by coordinating across several areas, depending on what you need handled.

You tell us what you want off your plate.

We organise how the work is done and make sure it runs properly.

We Get Clear on What You Need Supported.

We start by understanding:

what part of the business is taking up too much time

where things feel messy, delayed, or inconsistent

what you want handled so you can focus elsewhere

This could be one area, such as admin or socials, or several areas working together.

We Set Clear Priorities and Structure

Once we agree the focus, we:

clarify what “done well” looks like

put simple structure around the work

decide how progress and communication will flow

You are not managing daily tasks.

We take responsibility for keeping things moving.

We Handle the Day-to-Day

We manage the agreed areas consistently and proactively.

This means:

following things through without chasing

keeping communication organised

addressing issues early

adjusting focus as priorities shift

The goal is steady progress, not constant check-ins.

We Review and Adjust as Needed

As your business evolves, needs change.

We:

review what’s working

adjust support where it’s most useful

keep the setup practical and easy to maintain

Nothing is rigid. The support adapts with you.

What This Means for You

You don’t need to manage tasks day to day

You don’t need to explain things repeatedly

You don’t need to hold everything in your head

You get reliable support in the areas you choose, handled properly.

Ongoing Retainers 

Hire us as your back-office team when you need consistent, steady support every week. We’ll take care of your admin, socials, customers, and systems so your business keeps moving without delays or overwhelm.

Lite Operations Support

For businesses that want reliable support across one or two operational areas.

This option is ideal if you want a specific part of your business handled properly, without needing to manage it day to day.

We take responsibility for keeping agreed areas organised, followed up, and running smoothly.

This often includes support across areas such as:

  • administration and backend coordination

  • inbox and calendar management

  • client onboarding and follow-ups

  • CRM updates and lead tracking

  • visibility support, including content scheduling and engagement

You are not managing daily tasks.
We agree the area of responsibility and take it from there.

What this feels like:
That part of the business stops needing your attention.

Core Operations Support

For businesses that want multiple operational areas coordinated together.

This option suits businesses that want stronger oversight and flow across admin, communication, clients, and visibility.

We take responsibility for:

  • coordinating work across several operational areas

  • ensuring priorities are clear and followed through

  • keeping communication and delivery consistent

  • improving how work flows as the business grows

Focus areas can include:

  • admin and internal coordination

  • client care and delivery support

  • CRM and pipeline tracking

  • visibility and outreach support

  • systems and process improvement

What this feels like:
You are no longer checking, reminding, or pulling things together.

PRICING

Project Support Package

Need something done quickly without long-term commitment? Choose a one-off project package and get fast, focused support to clear the mess, get organised, or launch something new delivered within a set timeline.

Inbox Detox & System Setup

Clear the digital chaos and finally take control of your inbox.

This is for you if…

  • You have 50,000+ unread emails and no folder system.

  • Important messages keep getting lost or ignored.

  • You spend hours searching for the right email instead of working on your business

What we’ll do for you:

  • Sort, organise, and systemise your inbox so only what matters stays visible.

  • Create smart folders, filters, and labels that keep things clean going forward.

  • Respond to pending client or customer emails during the clean-up.

  • Build a simple SOP so anyone on your team can maintain the system.

£399/One Time

Social Media Content & Engagement Sprint

Show up consistently online without the stress of doing it yourself.

This is for you if…

  • You’ve struggled to keep up with posting or engagement.

  • You have content ideas but no time to create or schedule them.

  • Your accounts look inactive and you’re missing out on visibility.

What we’ll do for you:

  • Create and schedule 1 month of social media content (graphics + captions)

  • OR dedicate 1 hour/day (M–F) to audience engagement and connection-building.

  • Optimise and clean up your social profiles so they look professional.

  • Provide a clear content calendar so you know exactly what’s coming next.

£399/Month

PROJECT FULL SUPPORT

Get extra hands when you need them most.

Short-term operational support for a specific need.

This option is for businesses that need help moving a defined piece of work forward, without ongoing engagement.

This is useful if:

  • you’re in a busy period, launch, or transition

  • you need support in a specific operational area

  • you want something organised, set up, or completed properly

  • you want progress without long-term commitment

What we’ll do:

  • clarify the goal and priority of the project

  • focus support where it will make the most difference

  • coordinate the work and see it through to completion

  • deliver within an agreed timeframe

£399/One Time

CUSTOMER CARE

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